©Norman Sperling, August 4, 2013
Several times I’ve waited in long slow lines at some government facility, only to learn at the front that they consider the area to be a security zone so I have to lose my little pocket knife. And there’s no locker just outside to stow it in. And my turn for the thing I want will take another x hours. And I can’t leave the area without forfeiting my place and having to start over.
What really annoys me is the blatant lack of communication. Electronic signs could be posted along the line, clear to the far end, telling the terms and the waiting times. The same information could be posted online for the hordes who now use smartphones. A whole lot of people would be able to handle the situation a whole lot better.